Privacy Policy

Privacy Policy for

If you have any questions about our privacy policy, please contact us using our contact form.

Here is a personal note from the President of Walden Pond Press, the publisher of the Piano By Number series:

“I wanted a company that was in no way like Amazon or any other big online seller. I don’t want long wait times for replies to emails, and inquiries. I want to be treated like a person just like you would if you did business with an online company.

I’ve had awful online experiences just like you: Office Max sent me damaged paper and then took three weeks to notify me that it would be $690 to send me undamaged paper while I had to pay for the return of their damaged product.

Our company doesn’t work that way. Here, we are aware that almost every package and order and enquiry is attached to a child, or someone important to you, so we make every effort to see that you receive an undamaged, perfect product in a reasonable amount of time.

We never save your email address, don’t compile email lists, don’t use spam to contact you. We don’t save your financial information, and never sell any information to anyone. Ever.

We treat you exactly like you want to be treated by an online company, because we are exactly like you: online consumers. On the matter of returns, we simply don’t accept them: we refund your money, of course, immediately, but you don’t have to return the merchandise. We ask instead that you donate to someone who might want it. Does Amazon treat you like that? Has any online merchant said to you, “Keep the merch, give it to someone who might want it, save yourself the trouble of returning it?” Our only purpose is to increase the number of people who play the piano. Period.”

John Aschenbrenner

President, Walden Pond Press

Here are the technicals:

At, the privacy of our visitors is of great importance to us. This privacy policy outlines the types of personal information is received and collected by and how it is used.

Like many other Web sites, makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Walden Pond Press does not sell, share, or store any information you give us.

We do not use telemarketing or email as a part of our promotions, nor do we employ adware, spyware or malware of any kind in our operations.

All transactions are secure, using state-of-the-art secure servers, and PayPal.

If you have any questions or concerns you can reach us at 914 257 6188


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